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Shipping Policy

 

Shipping Policy

HeliBars strives to ship your order as quickly as possible. Stock orders will be shipped in standard shipping times which are 2 - 3 working days. Notification will be sent via email for out of stock items, with an expected ship date. However, standard shipping times are not guarantees or promises that a product will ship on a specific day. If you wish to find out the expected date of shipment on a particular item or order, please call us at 800-289-1047 for more information.

Our primary carrier is United Parcel Service (UPS).

Please review our shipping options and policies, and plan your purchases accordingly. Due to special package requirements we may not be able to ship products to certain areas or may be constrained on our shipping options.

For more details or special shipping requirements, please call Customer Service at 800-289-1047 or email at quality@helibars.com . Customer Service is available from 8:00 am to 5:00 pm EST, Monday - Thursday, closed Fridays. Weekend shipping is not available.

 

Domestic Shipping

We utilize United States Postal Service (USPS) or United Parcel Service (UPS). Please review our shipping policies and methods, and plan your purchases accordingly. For more details or special requirements, please call your Customer Service Representative at 800-289-1047. Upgraded services are available at an additional charge.

 

International Shipping

We utilize FedEx, United Parcel Service (UPS) Expedited or Express. United States Postal Service can also be used depending on location. Delivery times are 10-21 days dependent on location.

 

**Please be aware that international orders may be subject to customs duties and taxes imposed by the destination country's customs office. These charges are separate from HeliBars's shipping fees and are the responsibility of the recipient. We recommend checking with your local customs office for more information before placing an order.**

 

Signature and Physical Address

All orders require a signature upon delivery. Therefore, a physical address is needed.

 

Rerouting

Packages cannot be rerouted once shipped for customer security and logistical reasons.

 

Special Shipping Offers

Special shipping offers may supersede these policies.